← Desert Current Electric
Frequently asked questions
Everything people usually ask Desert Current Electric.
- What are your hours?
- Sunday to Saturday: Open 24 hours. 24/7 for sparks, burning smells and lost power. Upgrades and installs are scheduled during the day.
- What do you offer?
- Desert Current Electric offers Service Call & Diagnostic, No-Power / Outage Repair, Panel & Breaker Replacement, Outlet & Switch Repair, New Circuit / Dedicated Line, EV Charger Install and Panel Service Upgrade (200A).
- How much do you charge?
- Prices run from $129 to $2,200. See the price list for each item.
- What areas do you serve?
- Desert Current Electric serves Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, Ahwatukee and Paradise Valley.
- How do I get in touch?
- You can call (602) 555-0193 and email dispatch@desertcurrent.example.com. Find us at 2130 W Camelback Rd, Phoenix, AZ, 85015.
- Are you licensed and insured?
- AZ ROC #XXXXXX · Licensed · Bonded · Insured
- Are you hiring?
- Yes. Desert Current Electric is currently hiring for Journeyman Electrician, Electrical Apprentice and Service Coordinator. See the careers page to apply.
- Do you offer a maintenance plan?
- Yes. Desert Current Electric offers Circuit Care Plan and Circuit Care Plus. See the maintenance plans page for what each one includes.
- Who will I be dealing with?
- Desert Current Electric's team is Gwen Marlow (Master Electrician), Andre Fontaine (Journeyman Electrician) and Isaac Pruitt (Apprentice Electrician). See the team page to read about each of them.
- What is your guarantee?
- Desert Current Electric stands behind its work: Workmanship Warranty (2 years), Panel and Breaker Warranty (Up to 10 years), Passes Inspection or We Fix It and Upfront Pricing. See the guarantees page for what each one covers.
- Do you have any offers on?
- Desert Current Electric is currently running Whole-Home Safety Inspection (Free), EV Charger Installation ($75 off) and Panel Upgrade Financing. See the offers page for the details and any dates.
- Do you reward referrals?
- Yes. You get $50 off your next visit. Ask them to put your name in the "who can we thank for sending you?" box when they book. Desert Current Electric never asks you for their phone number.
- Should I switch the power off before you get here?
- If you can smell burning, see scorching around an outlet, or a breaker will not stay on, switch that circuit off at the panel and leave it off. If the panel itself is hot, buzzing or smoking, do not touch it. Get everyone out of the house and call us from outside. Anything less urgent, leave exactly as it is so we can see what it is doing.
- What should I do before you arrive?
- Clear the space in front of the panel so the door can open all the way, and write down which outlets, lights or appliances are affected. If it only happens at certain times, or when one particular appliance runs, write that down too. It usually points straight at the cause.
- How can I pay?
- Card, check or bank transfer, taken when the work is finished and you have signed it off.
Still stuck? Call (602) 555-0193.